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FAQ

Frequently asked questions

If you are looking for a suitable answer to a specific question, you will definitely find it in our FAQ. Because here we deal with the most important questions about our offer and new answers are added every day. But remember, you can always call or email us – we look forward to hearing from you.

 

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Yes, all the service providers we use for hosting, emailing, etc. are certified to strict standards (e.g. ISO27001, SOC II and III).

Yes, this is the case for all Compliance Center employees who process personal data.

You can pay the license fees either by a one-time payment – for which we grant you a discount of 10%; alternatively, of course, a monthly payment by direct debit is also possible.

Yes. Compliance Center is a product of WS Datenschutz GmbH. As a company specializing in GDPR Consulting, we have of course taken extensive data protection measures, keep them continuously up to date, and can provide evidence of them at any time. Please feel free to contact us for more information.

Of course, you can provide us with your own documents at any time – which we will then gladly incorporate for you. We will be happy to explain to you personally which options are available to you. Please do not hesitate to contact us.

No, retraining required by supervisory authorities requires the purchase of a new license.

Of course! We place the highest value on a positive user experience – and are therefore also available for your team members.

Yes, our support team will be happy to assist your employees with content-related as well as technical questions.

Yes! We are happy to design the web platform according to your individual wishes and specifications.

For more information contact us or directly request a quote.

Of course we customize our online training center in your own corporate design. Please use our contact form for more information.

No. Our training modules on data privacy primarily serve to raise awareness among your employees and cannot replace the appointment of a data privacy officer. If you would like to place this function in professional hands externally, please feel free to contact Webersohn und Scholtz – Externer Datenschutz.

Yes! The supervisory authorities also explicitly allow online training. Therefore, use our extensive digital offering to avoid (costly) face-to-face training and keep electronic records for the supervisory authorities.

Yes! The supervisory authorities also explicitly allow online training. Therefore, use our extensive digital offering to avoid (costly) face-to-face training and keep electronic records for the supervisory authorities.

Your participation in online training courses on compliance topics is one of your ancillary duties under your employment contract, and attendance is therefore mandatory.

No. With the purchase of a license, our entire range of online training courses is open to a person.

Yes. Your employees’ data is transmitted exclusively via encrypted transport protocols (HTTPS protocol, 256-bit encryption) and thus complies with the state of the art defined by the German Federal Office for Information Security.

It’s easy: just use this link to book a presentation.

Our own team, based in Berlin, is always available to help and advise you. You can reach us conveniently by phone or e-mail both in German and in English.

Jetzt Frage stellen

To do this, simply log into your student management and submit your employees’ data to us there – either individually or as a CSV file. Our system will do the rest for you: Your employees are immediately invited by e-mail and asked to first answer a short questionnaire. These results are then used to automatically assign them to the required online training courses.

You can check the state of online trainings of your employees with your personal, password-protected and encrypted student management. There, you can track the current training status of your employees in real time in the “Progress” column.

Compliance Center is a product of WS Datenschutz GmbH. As a company specializing in GDPR consulting, we have of course taken extensive data protection measures, keep them continuously up to date and can provide evidence of them at any time. Please feel free to contact us about this.

One license costs 19,90 EUR. From 100 licenses, the single price is reduced to 16.90 EUR. Please contact us, if you wish to have a quote for 300 licenses or more. Since our licenses are designed as flat rate licenses, one license entitles one person to take advantage of our entire range of online training courses for the duration of one year.

The multiple-choice test can be repeated as often as you like.

All trainings, documentation and materials are available to you and your employees in German as well as English.

Yes. Since online training for your employees is data processing on behalf by us, this step is mandatory. You will receive your DPA directly as an attachment to our service level agreement or quote. You can request a quote via this link.

Ja, Sie können uns jederzeit eigene Schulungsinhalte (Videos, Dokumente, Multiple-Choice-Fragen und Antworten) zur Einbindung für Ihre Beschäftigten zur Verfügung stellen.

There are three roles on Compliance Center:

  1. Administrator
  2. Manager
  3. Student

A person with the “Student” role can only attend training sessions and download their certificates – but cannot view any other information or make any changes. The “Manager” role authorizes the invitation or deletion of “Students” or the purchase of licenses as well as access to all certificates. As an “Administrator” you have the option – beyond the rights of the “Manager” – to assign or revoke roles.

Compliance is the generic term for the adherence of companies to rules, i.e. the observance of laws, guidelines and voluntary codes.

By purchasing a license, you allow one person access to all of our online training courses.

Compliance Center is the online training portal of WS Datenschutz GmbH. The content is created, maintained and kept up to date by experienced lawyers and compliance experts.

Each license entitles one person to participate in our full range of online training services.

Our company headquarters are located at Dircksenstrasse 51, 10178 Berlin. You can reach all contact persons there by phone or e-mail.

Jetzt Kontakt aufnehmen

You have received this email because your employer is required by various laws and regulations to make its employees aware of various compliance issues.

No. The purchase of a new license is required for retraining; however, our student management automatically reminds you as soon as retraining sessions are due. You can then decide for yourself whether you want to carry out those retrainings.

No, there are no additional costs for you beyond the license price when you use the wide range of Compliance Center services.

Haven't found the right answer?

Do you have any questions about our online training courses in general or our pricing model in particular? Our team is at your disposal personally.